New Delhi: The Central Board of Secondary Education (CBSE) said it would provide post-result counselling to students and parents to overcome common psychological problems and address general queries related to Class 10 and 12 results from Monday.
The CBSE will declare the Class 12 board results for all regions on Monday at 12 p.m.
The voluntary, free of cost counselling, being provided for the 18th consecutive year, would continue till June 8 daily from 8 a.m. to 10 p.m.
"The CBSE counselling is an outreach programme which is carefully designed keeping the heterogeneity of student's population and geographical spread. CBSE tele counselling is largely offered by trained counsellors and principals from within CBSE affiliated schools located in India and outside India," a statement said.
During the counselling, 58 experts including principals, trained counsellors from CBSE affiliated government and private schools and few psychologists will be available for tele-counselling.
"Out of these, 49 are from India and 9 counsellors from outside India including Nepal, Japan, Kingdom of Saudi Arabia (Dammam), Oman, UAE (Sharjah, Dubai, Ras Al Khaimah), and Kuwait are participating in this programme," it added.
A 'Centralized Access System' (CAS) similar to that of a call centre has also been introduced for better accessibility and convenience of the students who can dial a toll free number 1800 11 8004 from any part of the country and get in touch with operator for general queries related to result or with counsellors for one to one telephonic counselling.
"Counselling facility for specially abled children has also been arranged to take care of the needs of special children," the statement added.