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Over 38
lakh users opt for mobile number portability
Wednesday March 09, 2011 05:09:52 PM,
IANS
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New Delhi:
Over 38 lakh (3.8 million) customers opted for mobile number
portability (MNP) - which allows users to switch operators while
retaining their numbers - till the end of February, official data
showed Wednesday.
The service was implemented across the country Jan 20, 2011 while
the pilot launch of the service took place in Haryana Nov 25,
2010.
"As per the data reported by the service providers, by the end of
February 2011, about 38.33 lakh subscribers have submitted their
requests to different service providers for porting their mobile
number," the Telecom Regulatory Authority of India (TRAI) said in
a statement.
Out of these requests, around 3.20 lakh were from Haryana, where
the service was first implemented.
In the rest of the country, Gujarat reported the maximum number of
requests, at 3.65 lakh subscribers.
Karnataka led the way in southern and eastern India with 3.18 lakh
subscribers opting to change their operators.
To opt for MNP, a customer has to pay a maximum of Rs.19 to the
new operator for "porting" the number and remain with the new
operator for at least three months.
The customer has to send an SMS from the existing phone to 1900.
Based on this, a unique porting code will be sent by existing
provider. An application then has to be filed with the new service
provider mentioning the code for transferring the connection.
The telecom regulator also said that it was constantly monitoring
the implementation of MNP in the country. According to it, the
main reasons for rejection of port request were incorrect unique
porting codes, non-completion of the mandatory three-month stay
and existing contractual obligations and dues.
In view of the large number of rejections and complaints, TRAI is
also in the process of verifying the correctness of the port
rejections by the service providers on a sample basis, the
statement said.
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