Crossing yet another important landmark in IT-enabled services,
the government March 09 introduced electronic post office in the
country. In what the government has termed as 'Postal Transactions
Enabled Through Internet', it intends to offer seven postal
services in the first phase.
"In the changing word, the ways we
live are changing. Launch of e-Post is a step in this direction
offering a bouquet of services to the consumers. This is inline
with the shift in marketing trend of service provider reaching the
consumers", Kapil Sibal, Union Minister of Communications and
Information Technology (C&IT) said while launching E-Post Office.
The portal will enable the customers
to transact postal business any time and from anywhere using
either debit card or credit card through the medium of internet.
The e-Post Office, an ambitious project of India Post, will offer
seven services in the first phase including Electronic Money Order
(eMO), Instant Money Order (iMO), Sale of Philatelic Stamps,
Postal information, Tracking of Express and International
Shipments, PIN Code Search and Registering of feed back and
With this the Department of Posts
has taken an important step towards fulfilling its commitment of
making the postal services more inclusive and more accessible to
the citizens of the country.
One of the focus areas of the first phase of e-Post Office is on
the Money Order service. Launched 130 years ago, in 1880, the
original paper based system of money orders is still in vogue.
Though India Post has introduced electronic variants in the form
of eMO and iMO, the e-Post Office will re-vamp the money order
thoroughly, after 130 years of its launch, by harnessing the state
of art information technology. This is also expected to contribute
substantially to the revenue of the Department in the years to
India Post has collaborated with agencies in the public and
private sector to make the e-Post Office a reality. Concrete plans
are in place to scale up the portal to a full-fledged e-Market
Place, which would offer a wide range of postal and non-postal
products. India Post’s core competency in the mail-parcel segment
will be leveraged for e-Commerce order fulfillment.
Earlier, welcoming the initiative
Sachin Pilot, Minister of State for C&IT said that after
e-Medicine, e- Commerce, e-Education and other such services, it
is appropriate to have e-Post.
He however asked to make the portal
available in regional languages too for the benefit of the common