e-governance a big hit in Kerala districts
Thursday October 11, 2012 01:43:48 PM,
IANS
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Thiruvananthapuram: The union government launched e-governance as a pilot project in
35 districts across the country, but only in Kerala has it seen
such a success, according to officials.
A record one million digital certificates have been issued since
2010, when the e-district programme was launched in two districts
of Kerala that formed part of the national pilot project,
according to the Kerala State IT Mission (KSITM), which has been
implementing the project in Kerala.
In Kannur and Palakkad districts of the state, citizens have taken
to the programme like ducks to water. The e-district applications
allow citizens to apply online for a range of revenue
certificates, including for income, caste, domicile and nativity.
The application comes with a unique advantage - a citizen can get
these certificates without so much as going to the government
office. Not only can the application be made online, the
certificate too is received online. And applications can be
submitted at any time, even on a government holiday, says KSITM.
Certificates are issued with a digital signature of the issuing
officer.
Thanks to this programme, 23 revenue certificates can now be
accessed online. There are 43 more citizen-centric services from
nine other departments that will also be made available. The birth
and death certificates, for instance, that are issued by the local
government will also be made available online, KSITM says.
The state government aims at making all government services
accessible easily through the Akshaya - all-purpose IT-enabled
outlet set up by individual entrepreneurs, with support from the
state IT department.
"The applicant can attach photocopies of documents along with the
main application, and these can all be submitted online," a KSITM
official explained.
"All successful services in the pilot phase will be implemented
state-wide, through the extension of e-district programme.
State-level rollout of e-district to the other 12 districts will
begin soon. This will make Kerala the first Indian state with all
districts covered by e-district," the official said.
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